No, we never require an appointment to see a doctor for an urgent care visit. Walk-in patients are always welcome! We pride ourselves on extremely short wait times and fast service when you need urgent medical treatment.

Yes! We offer the unique benefit of virtual care from local physicians. You can schedule a virtual appointment online for many common medical situations and receive the care you need from the comfort of your home.

Yes, we are fully equipped for X-rays, ultrasounds, heart monitoring, and more! Plus, we have our own on-site lab for fast test results.

We accept most major insurance plans at our facility, including Medicare and Medicaid. For patients without insurance, we offer cash payment options and membership plans that provide comprehensive coverage for visits and laboratory tests.

For any inquiries regarding prescriptions, refills, or medication adjustments, please contact our patient care coordinator, Kiera Sheffler. You can reach her via email at ksheffler@familyemergencyroom.com or by phone at (737) 312-2181.

We use Rupa Health for our laboratory processes. You can access your results through either the Rupa Health Dashboard (our preferred method) or the Patient Portal. Rupa will send you an email or SMS when your results are ready, prompting you to set up a password for dashboard access. If you need assistance or encounter issues accessing your lab results, customer support is available 24/7 at (402) 268-1212.

To determine if your specific test or panel requires a 12-hour fast, please review the information provided here. If you're uncertain, we recommend contacting our patient care coordinator at (737) 312-2181 for clarification.